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Technical Support Engineer |
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Summary: ABOUT THE POSITION We are looking to expand our Technical Support team to scale up offering world-class support to our global customers. In this position you will use phone, email and live chat to help customers in using our services. You will also document issues, work with the development team and contribute to our knowledge base and product documentation. Fantastic growth opportunities are available. Responsibilities include: Respond to in-bound support inquiries via emails, live chat, and phone Educate, answer questions Research, identify and reproduce reported issues Report ... Category: Technical Support | |