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Manager, Technical Support |
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Summary: Basic Function/Overview: DEFINITION Under administrative direction, responsible for overseeing and supervising the day-to-day operations of complex customer support functions in an in-bound call center environment. Provides technical assistance to customers (end-users) and employees. Conducts technical training and regularly directs technical support representatives. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner that leads to ultimate customer satisfaction of services. Assists in planning, organizing, managing, and providing ... Salary: Skills: Contact: Company: Mt San Antonio College Contact Name: Mt San Antonio College Education: Unspecified Job Type: Full Time | |
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