See the original post from: syndicatemgt.com
Summary:
Job Description: Director of Technical Support We are looking for a full-time Director of Technical Support to join our solid team of security, design and industry experts. Core Skills Required: Experience in a professional technical support or call center support capacity in a customer-facing role, or call center leadership, preferably for technically complex products (either software or hardware) Detailed understanding of the systems and processes needed to manage and grow a world-class technical support organization. Able to identify and generate important Customer Support ...
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