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    See the original post from: Hanover Insurance

    Summary:

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    Job Description
    The Hanover Insurance Group is seeking an Technical Analyst to join our Personal Lines Operations team in Worcester, MA!
    POSITION OVERVIEW
    This person will communicate with customers, IT and key stakeholders on the status of automations (issues and required maintenance) as well as the productivity of the digital workforce. Provide triage support in the event of automation failures.
    This is a full-time, exempt role.
    RESPONSIBILITIES/ESSENTIAL FUNCTIONS
    - With oversight by leadership, provides support to complex business/technical processes and ...





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