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Sr. Manager Tech Support |
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Summary: #17894 Sr. Manager Technical Support - Routing/Switching Location: Los Angeles, CA Description : Manage US Support Team (except dedicated wireless team in RTP)total of 24 people. Focus on providing proactive and effective support to increase customer delight, developing team technical and support skills, improving systems and process needed to increase efficiency, visibility, and issue management. Being a key part of the leadership team to work face to face w/ strategic customers, field sales, and R&D to present support value prop, assist renewal sales, and achieve customer success. Responsibilities: - ... Category: Customer/Technical Support | |
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