Help Desk Specialist
USA-MD-Bethesda - grsi.com
: Bethesda, MD
Program Description:
Provide professional IT services to assist NIDDKs Computer... and troubleshoots IT incidents to either resolve or escalate outside the Service Desk according to service... quality control workflow to ensure proper documentation and quality of case handling.
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Seen at grsi.com 2297 days ago
Junior Helpdesk Specialist
USA-MD-Woodlawn - grsi.com
Location: Bethesda, MD
Job Requirements:
Serves as the Tier 1Junior Support for the NIDDK computer... documentation and quality of case handling. Help Desk Specialists within the continuity program must... IT incidents to either resolve or escalate outside the Service Desk according to service level guidance More ...
Seen at grsi.com 2298 days ago
IT Desktop Specialist
USA-MD-Baltimore - grsi.com
GRSi / IT Desktop Specialist / MH2834
Program: NIH-NIA (National Institute on Aging)
Location: Bethesda, MD
Program Description:
GRSi is currently supporting the Intramural Research Program (IRP... restoration from enterprise backup; perform general help desk tasks.
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Seen at grsi.com 2298 days ago
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